Service Policies

Last updated October 29, 2026

These policies explain how working with Ringo goes day to day. They are part of our Terms of Service.

Free demo

Demos are free, with no obligation. Every new customer gets free setup (a $199 value) and 50% off their first month.

Setup

Setup includes loading your services, prices, hours and policies, connecting your calendar, forwarding your calls, and testing together. In-person setup is available in the Denver metro area; remote setup is available anywhere.

Cancellations and refunds

Cancel any time with 30 days' notice by email or phone.
Monthly fees already paid are not refunded for partial months, but service continues until the end of the paid period.
Setup fees are refundable if you cancel before setup begins.

Rescheduling meetings

Please reschedule or cancel demo and setup meetings at least 24 hours ahead using the link in your calendar invite, or call us.

Support

Support is by phone, text or email, Monday through Friday, 9 AM to 5 PM Mountain Time. Urgent outages are handled as soon as possible, including evenings and weekends. Changes to your receptionist (new prices, hours, services) are usually made within one business day.

Call recordings and data

Calls may be recorded and transcribed so we can send you summaries and improve your receptionist. How we handle that information is described in our Privacy Policy. When you cancel, we delete your data on request.

Contact

Ringo · Robert Hanson · Commerce City, Colorado
Phone: (701) 609-8748 · Email: [email protected]